If you have a problem or technical question regarding your LARDIS:ONE, please feel free to contact the technical support team at elw-tec.
You can contact us either by email at support@elw-tec.de
or by phone at +49 871 962 15 666
The following information is relevant and should be provided:
- Software version used
- Problem exists since which software version
- Description of the error analysis
- Is the error reproducible?
- Who is the contact person and how can they be reached?
| ℹ️ | If there is a hardware defect in a system component, please contact the dealer from whom you purchased the system. They will assist you with this issue and coordinate any further steps if necessary. |